Get in touch with Big Travel
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Message us and a suitable specialist will join you to help plan your trip, choose the right services and answer all your questions.
How Big Travel can help
Frequently asked questions about working with Big Travel
Click the "Chat with us" button and send us a message in your preferred messenger. Tell us which service and country you are interested in.
We can help you book tours, airport transfers, taxis, car rental, accommodation, yachts and boats, and arrange visas and other travel services.
We operate in popular travel destinations in Asia and other regions. To check whether a specific service is available, ask a travel advisor.
Yes. Our travel advisor will answer your questions, help you find the right option and give you an estimated cost.
Tell your travel advisor the country, city, travel dates, number of travelers and your preferences. Then we will check availability and suggest options.
Yes. For example, you can book an airport transfer, accommodation, a car and tours at the same time.
Once all details are agreed, our travel advisor will send available payment options and let you know the deposit amount.
After payment, you will receive a confirmation and all the necessary information: date, time, meeting point, the service provider's contact details and service details.
Change and cancellation terms depend on the service you choose. Let your travel advisor know about any changes as early as possible so we can suggest a possible solution.
Yes. You can chat with us if you need an extra service, advice or help with an existing booking.
Message us in the Big Travel chat and include your booking number or booking details. Our team will check the information and help you solve the issue.