Big Travel FAQ
What is Big Travel?
Big Travel is an online platform and community for travelers, long-stay guests and people who live or work abroad. We bring together trusted services and people to make travel and relocation simpler and more reliable.
What services does Big Travel offer?
On the platform you can find visa help, car rental, airport transfers, accommodation, excursions, custom tours, travel insurance, currency exchange and long-stay tips.
Is Big Travel a travel agency?
No. Big Travel is not a travel agent. We act as an information platform that connects users with trusted partners: guides, agencies, drivers and property owners.
Which countries does Big Travel cover?
Main destinations: Sri Lanka, Vietnam (Da Nang, Nha Trang, Phu Quoc), Thailand (Phuket, Koh Samui, Bangkok), Serbia, Georgia, Turkey and Bali. We are constantly expanding the list of countries.
How do I book a service?
Go to the page for the category you need, choose a service and send a request using the form. A travel advisor will contact you by messenger or email, confirm the details and secure your booking.
How do I pay?
Payment is made online or by bank transfer to the details provided by the operator. Once you have paid, you receive a booking confirmation. All payments are secure, and clear refund rules apply if you cancel.
Can I trust Big Travel partners?
Yes. All partners are vetted. We work only with reliable providers and constantly collect feedback from customers.
Does Big Travel have Telegram chats?
Yes. Each country and city has its own chat where travelers talk, share reviews, advice and useful information.
How do I become a Big Travel partner?
If you provide services in tourism or long-stay travel (guide, agent, driver, property owner, visa consultant, etc.), write to us:
📧 bigtravelpartner@gmail.com
💬 Telegram: @Big_Travel_Admin
How do I contact the Big Travel team?
For any questions:
📧 bigtravelchat@gmail.com
💬 Telegram: @Dima_BigTravelChat